Legal

Privacy Policy

This is an unofficial English translation provided for convenience. The Korean version is the legally binding original and prevails in case of any discrepancy. The operator of Thinket (the "Operator") operates the web service and desktop app Thinket (the "Service") in compliance with applicable laws such as the Personal Information Protection Act, and processes users’ personal data as follows.

Article 1 (Categories, Purposes, and Retention Periods of the Personal Data Processed)

The Operator processes the following personal data.

Category Data collected Collection method Purpose of processing Retention and use period
Account information Email, name, Google account identifier (sub) Provided by Google at Google account sign-in Member identification, sign-in, per-account usage limit management, service-related notices Until account deletion
Account information (optional) Profile photo, display name Only where the user uploads or enters it directly on the profile screen Displaying the profile within the Service Until the user removes it or deletes the account
Service use content Conversation content (questions entered by the user, files attached to questions, answers generated by the AI, tree-structure data) Entered and generated directly by the user while using the Service Providing the Service such as storing and displaying conversations, and generating answers Until account deletion
API key (optional) The Anthropic or OpenAI API key registered by the user (stored encrypted), the last 4 characters of the key, the workspace or project identifier, the list of models available to that key, the daily spending limit set by the user, the estimated spend of questions asked with that key, and the time of last use Only where the user registers it directly on the settings screen At the user’s request, generating AI answers through the user’s own Anthropic or OpenAI account, managing spending limits, and notices on the key’s status (registration, invalidation, limit changes) Until the user deletes the key or deletes the account
Automatically collected information Access logs (access date and time, IP address, browser information, and other service logs) Automatically generated in the course of using the Service Ensuring service stability, preventing abuse such as circumventing limits, and responding to errors Destroyed 3 months after the date of collection (or, where a statutory retention obligation applies, for that period)
Automatically collected information (service-usage statistics) Service-usage statistics: feature-usage events, usage patterns, environment settings, response performance and error records, and the like. Does not include email, IP address, question and answer text, or node titles Automatically generated in the course of using the Service. The account or session identifier is stored as a hash made with a private value (a salt) held by the Operator, so a third party without that value cannot work out the individual or account Improving the Service and analyzing feature-usage trends (product usage statistics) Statistics collected while signed in are destroyed together upon account deletion. Statistics from demo use without signing in are used for the period the Service is operated
Automatically collected information (service-usage records linked to the account) Service-usage records linked to the user's account: feature-usage events, usage patterns (time spent on screens and nodes, revisits, and the like), model/language/theme selections, response latency, and whether errors or limits occurred. Question and answer text and node titles are not included Automatically generated and collected in the course of using the Service while signed in (legal basis: Article 15(1)(iv) of the Personal Information Protection Act, processing necessary for the performance of a contract; see Article 2, paragraph 4) Improving the Service and analyzing feature-usage trends, and diagnosing and responding to quality issues on the account (errors, latency, limits) Destroyed or converted into anonymous statistics 1 year from the date of collection. Destroyed or anonymized without delay upon account deletion
Usage and account-status records Number of questions and usage (gauge) per day, waiting-list position, plan and access status, environment settings such as theme and whether onboarding was completed, last access time, and the date of sign-up consent and the policy edition consented to Automatically generated in the course of using the Service while signed in Managing per-account usage limits and access rights, keeping the user’s environment, and confirming the fact of consent Daily question counts and usage are destroyed 1 year from the date of collection; the rest until account deletion
User-submitted information (feedback and inquiries) Feedback and inquiry content freely written and submitted by the user, and opinions submitted at the end of demo use (anonymous) Entered and submitted directly by the user through the in-service feedback and inquiry channels Improving the Service and responding to inquiries and opinions Until the inquiry is handled and for the period the Service is operated (feedback linked to an account is deleted together upon account deletion)
Newsletter (optional) Email. For subscriptions made on the website: email, subscription language, and the date and time of consent (1) Where the user has ticked the "(Optional) I agree to receive the newsletter by email" item on the first-sign-in consent screen (the same item as the email of the sign-in account); (2) where the user has entered an email in the newsletter subscription form on the website and agreed to the collection and use of personal data and to receiving commercial and promotional information (no account required) Sending the newsletter; confirming the fact of consent to receive it Until the user unsubscribes (withdraws consent). Upon account deletion, consent given on the sign-in consent screen and any website subscription under the same email are destroyed together

Article 2 (Consent to the Collection and Use of Personal Data)

  1. Pursuant to Articles 15 and 22 of the Personal Information Protection Act, the Operator obtains consent to the collection and use of personal data at the time the user signs in to (registers for) the Service.
  2. When obtaining consent, the Operator clearly notifies the following four matters.
    1. The purpose of collecting and using personal data
    2. The categories of personal data collected
    3. The retention and use period of personal data
    4. The fact that the user has the right to refuse consent, and the content of the disadvantages resulting from such refusal
  3. If the user refuses consent to the items essential for sign-in and use of the Service (the account information, service use content, and automatically collected information (limited to access logs, service-usage statistics, and usage and account-status records) under Article 1), the user cannot use the Service.
  4. The "automatically collected information (service-usage records linked to the account)" under Article 1 is personal data processed without the data subject's consent pursuant to Article 15(1)(iv) of the Personal Information Protection Act (where necessary for the performance of a contract), and, pursuant to Article 22(3) of the same Act, its categories and legal basis are disclosed in this policy separately from personal data processed with consent. Users may request suspension of this processing at any time (Article 7).
  5. Consent to receive the newsletter is an optional item. Refusing it places no restriction whatsoever on use of the Service. The subscription form on the website asks both for consent to the collection and use of personal data and for consent to receive commercial and promotional information under Article 50 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, and, as that Article requires, the Operator confirms consent to receive commercial and promotional information again every two years. Users may at any time request to unsubscribe (withdraw consent) through the unsubscribe link included in the newsletter or through the contact point in Article 11. Upon withdrawal, the email is no longer processed for the purpose of sending the newsletter, and an email received through a website subscription is destroyed without delay. Members can change this setting directly in their profile. When the Operator processes a consent, a refusal, or a withdrawal of consent, it notifies the user on screen or by email of the sender’s name, the date of processing, and the result, as required by Article 50(7) of the same Act.
  6. The “API key” under Article 1 is an optional item processed to provide the feature of receiving answers with the user’s own key, where the user chooses that feature. Not registering one places no restriction on use of the Service (answers are provided by AI supplied by the Operator), and users may end this processing at any time by deleting the key in settings.

Article 3 (Age Restriction and Children's Personal Data)

Only persons aged 18 or older may register for the Service (a measure required by the age requirements in the terms and policies of the external AI providers Google, Anthropic, and OpenAI). The Operator does not collect the personal data of persons under 18, and any account confirmed to belong to a person under 18 is deleted without delay and the relevant personal data is destroyed. Under the Personal Information Protection Act, the personal data of children under 14 is never collected under any circumstances.

Article 4 (Outsourcing of Processing and Overseas Transfer of Personal Data)

1. Current Outsourcing (List of Processors)

To provide the Service, the Operator outsources part of its personal data processing tasks as follows. (Article 26(2) of the Personal Information Protection Act)

Processor Outsourced tasks Location (region)
Google LLC Generating answers using generative AI (the Gemini API) United States (overseas)
OpenAI OpCo, LLC Generating generative-AI answers to questions entered where a signed-in user selects a GPT model and in the demo (trial use without signing in) United States (overseas)
Anthropic, PBC Generating generative-AI answers to questions entered where a signed-in user selects a Claude model United States (overseas)
Render, Inc. Hosting the service application (server operation) United States (overseas)
Supabase, Inc. Database storage and management of user account information, conversation content (including files attached to questions), and newsletter subscriber emails Seoul region, Republic of Korea (domestic)
Cloudflare, Inc. Relaying web traffic for content delivery (CDN) and security United States (overseas)
Resend (Plus Five Five, Inc.) Sending service notice emails (welcome on first sign-in; start of use after the waiting list; notices on API key registration, invalidation, and daily spending limit changes) and security alerts sent to the Operator United States (overseas)

2. Current Overseas Transfers of Personal Data

Among the processors above, the details of the personal data transferred to those located overseas (the United States) are as follows. (Article 28-8 of the Personal Information Protection Act)

Item Google LLC OpenAI OpCo, LLC Anthropic, PBC Render, Inc. Cloudflare, Inc. Resend (Plus Five Five, Inc.)
Country of transfer United States United States United States United States United States United States
Categories of personal data transferred Questions entered by the user, the content of files attached to those questions, and the conversation context needed to generate answers Where a signed-in user selects a GPT model, questions entered by the user, the content of files attached to those questions, and the conversation context needed to generate answers; questions entered in a demo session and the conversation context needed to generate answers (in either case, account information such as name and email is not included) Where a signed-in user selects a Claude model, questions entered by the user, the content of files attached to those questions, and the conversation context needed to generate answers (account information such as name and email is not included) Account information and conversation content passing through the hosting server in the course of using the Service Connection information (such as IP addresses), account information, and conversation content passing through the relay servers in the course of using the Service Email address, name (display name), and notice content (for API key notices, including the last 4 characters of the key and the daily spending limit; the key itself and questions and answers are not included). For security alerts sent to the Operator, the IP address of the access concerned
Date and method of transfer Transmitted over encrypted communication (HTTPS/TLS) each time an answer is generated with the Gemini API, such as when the user asks a question with a Gemini model Transmitted over encrypted communication (HTTPS/TLS) each time a signed-in user asks a question with a GPT model or a question is entered in the demo Transmitted over encrypted communication (HTTPS/TLS) each time a signed-in user asks a question with a Claude model Transmitted and processed over encrypted communication during use of the Service Transmitted and relayed over encrypted communication (HTTPS/TLS) during use of the Service Transmitted over encrypted communication (HTTPS/TLS) each time a notice email is sent
Purpose of transfer (outsourced task) Generating answers using generative AI (the Gemini API) Generating answers using generative AI (the OpenAI API), where a signed-in user selects a GPT model and in the demo Generating answers using generative AI (the Anthropic API) Hosting the service application Relaying web traffic for content delivery (CDN) and security Sending service notice emails
Retention and use period The period under Google’s API data processing policy (see paragraph 3 below) After the answer-generation processing, retained for up to 30 days for abuse-monitoring purposes under OpenAI’s API data policy and then deleted (except where longer retention is required by law or is reasonably necessary to protect OpenAI’s services or any third party from harm). The Operator asks OpenAI not to store responses After the answer-generation processing, deleted within 30 days under Anthropic’s API data policy. However, where flagged by Anthropic’s automated systems as violating its Usage Policy, inputs and outputs may be retained for up to 2 years and trust and safety classification scores for up to 7 years, and retention may be longer where required by law The service provision period (until account deletion) Processed only at the moment of relay and not separately stored; security and operational logs are retained briefly under Cloudflare’s policies and then deleted After sending, sending records are retained for the period under Resend’s policies and then deleted
Processor contact Google LLC (privacy inquiry form support.google.com/policies/contact/general_privacy_form) OpenAI OpCo, LLC (dsar@openai.com) Anthropic, PBC (privacy@anthropic.com) Render, Inc. (privacy@render.com) Cloudflare, Inc. (sar@cloudflare.com) Resend (support@resend.com)

3. Restriction on Use for Training by External AI

The Operator uses the paid tier of the Google Gemini API. Under Google’s paid-tier API policy, the content entered by users is not used to train Google’s AI models or to improve its products. (Unlike the free tier, Google has a policy of not using submitted content to improve its products on the paid tier, and the statement above is based on this Google policy.) For the OpenAI API used where a signed-in user selects a GPT model and for the demo (trial use without signing in) as well, under OpenAI’s API data policy, inputs and outputs sent through the API are not used to train OpenAI’s models. For the Anthropic API used where a signed-in user selects a Claude model, under Anthropic’s Commercial Terms, Anthropic does not train models on the inputs sent through the API or the outputs generated in response.

4. External AI Used with the User’s Own API Key (Anthropic, OpenAI)

When a user registers their own Anthropic or OpenAI API key, selects a “Anthropic API (your key)” or “OpenAI API (your key)” model, and asks a question, the Operator, at the user’s request, transmits the question, files attached to it, and the conversation context needed to generate an answer to that provider (the API of Anthropic, PBC or of OpenAI, both in the United States) using the user’s key. This processing takes place in the user’s own provider account, and the provider’s processing, retention, and any use for training are governed by the terms between the user and that provider (Anthropic’s Commercial Terms and Data Processing Addendum, OpenAI’s terms and Data Processing Addendum) and the user’s account settings. This processing with the user’s own key is not outsourcing by the Operator. Processing for signed-in use of Claude or GPT models with the Operator’s key, and for the demo, is governed not by this paragraph but by paragraphs 1 to 3.

5. Desktop app

The desktop app (Mac) stores forests (questions, answers, tree structure) and attached PDFs on the user’s device. When the user signs in to a Thinket account in the app, forests and attached PDFs are synchronized through the Operator’s server (Render, United States) to the database (Supabase, Seoul) so that the same forests can be continued on the web; this processing follows paragraphs 1 and 2. A signed-in app periodically connects to the Operator’s server to check access rights and new versions (including the app version), and sends the service-usage statistics and account-linked usage records under Article 1 to the Operator’s server.

Article 5 (Provision of Personal Data to Third Parties)

The Operator does not sell or provide users’ personal data to third parties. The following cases are exceptions, however.

  1. Where the user has given prior consent
  2. Where an investigative agency or the like requests it through lawful procedures under applicable law

Article 6 (Procedure and Method for Destroying Personal Data)

Category Details
Grounds for destruction Account deletion, expiry of the retention period, achievement of the processing purpose, a request to suspend processing or withdrawal of consent, confirmation of being under 18, and the like
Destruction procedure Personal data for which grounds for destruction have arisen is identified and destroyed without delay (at the latest within 5 days from the date the grounds arose). Upon account deletion, the account information and conversation content are deleted together
Method of destruction Information in electronic file form is permanently deleted by a method from which it cannot be recovered. Where included in backup data, it is deleted together when the backup cycle passes (up to 30 days)
Exception Information that must be retained under other laws is stored separately for the period set by the relevant law and then destroyed

Article 7 (Rights of the Data Subject and How to Exercise Them)

  1. Users may exercise the following rights at any time.
Right Details How to exercise
Access Checking how one’s own personal data is processed “Export my data” within the Service (forests, account information, and a summary of account-linked usage records) or the contact in Article 11
Correction Correcting inaccurate information The profile screen (display name, photo), editing Google account information, or the contact point
Deletion Deleting personal data and conversation content (account deletion) Delete it yourself using “Delete account” in the account menu within the Service, or send a request to the contact point (email) in Article 11 and it will be handled without delay
Suspension of processing Requesting that the processing of personal data stop, in particular the suspension of processing of the "service-usage records (linked to the account)" under Article 1 The contact point in Article 11
  1. Where a user requests suspension of processing of the "service-usage records (linked to the account)", the Operator stops account-linked collection for that account without delay (usage is thereafter collected only as the service-usage statistics under Article 1) and destroys or anonymizes the account-linked usage records already collected so that no individual can be identified. Requesting suspension of processing places no restriction whatsoever on use of the Service (Article 37 of the Personal Information Protection Act).
  2. Rights may be exercised by the user in person or by a legal representative or a duly authorized agent, and the Operator takes action without delay (within the statutory deadline) from the date the request is received and notifies the result.
  3. Where a request such as for access falls under a ground for restriction under the law, the Operator notifies the reason.

Article 8 (Measures to Ensure Security and the Operator’s Access Policy)

  1. The Operator takes the following measures to protect personal data.
    1. Encryption of the transmission channel (HTTPS/TLS)
    2. Minimizing database access rights to the Operator and securely managing the means of access (passwords and keys)
    3. Using the security features of the cloud infrastructure providers (access control, encryption of stored data, and so on)
    4. Promptly taking action if a serious security issue is identified and, upon becoming aware of the loss, theft, leakage, or similar of personal data (including becoming aware of the possibility of it), notifying the affected users without delay under Article 34 of the Personal Information Protection Act and, where the law so requires, reporting it to the Personal Information Protection Commission or the Korea Internet & Security Agency
    5. Encrypting API keys registered by users (AES-256-GCM), keeping the keys needed for decryption separately from the database, and not displaying keys on screens or in records (logs)
    6. Using secure authentication such as two-step verification when the Operator accesses personal data processing systems
    7. Keeping records of access to personal data processing systems for at least 1 year so that personal data breaches can be handled, and using security features to prevent those records from being forged, altered, stolen, or lost
  2. The Operator’s access policy: The Operator holds the technical authority to access the database for service operation and fault response (the Service cannot be operated without such access), and users’ conversation content is stored in the database. As a matter of policy, however, the Operator does not read users’ individual conversation content. Access may nonetheless be made to the minimum extent necessary in the following cases.
    1. Where the user requests it or consents to it
    2. Where required by applicable law
    3. Where unavoidable in order to investigate and respond to a serious error, security incident, or abuse
  3. Separately from the access policy above, the questions entered by users are transmitted to and processed by the provider of the model the user has selected, namely Google (United States), Anthropic (United States), or OpenAI (United States), in order to generate answers, as described in Article 4 (where the user has selected a “Anthropic API (your key)” or “OpenAI API (your key)” model with their own API key, they are processed in the user’s own Anthropic or OpenAI account). That is, even if the Operator does not look into conversations at will, conversations are stored to provide the Service and are transmitted to the external AI when answers are generated.

Article 9 (Cookies and Other Automatic Collection Devices)

The Service uses (i) cookies (or equivalent storage means) that are essential to maintaining the signed-in state, and (ii) local storage (localStorage) and transmission means (such as sendBeacon) to save usage preferences such as language and theme and to collect usage statistics for improving its own service. It also uses a cookie (30 days) to count daily use while the demo is used without signing in, and a cookie that remembers the language setting. These usage statistics are collected as the service-usage statistics under Article 1, and while signed in they are also collected as account-linked service-usage records (Article 1 and Article 2, paragraph 4). In either case this collection is carried out by the Operator directly, for the purpose of improving the quality and features of its own service; it is not provided to third-party analytics or advertising businesses, nor does it rely on third-party tracking technologies. The Service does not use cookies or tracking technologies for third-party advertising, cross-site behavioral tracking, or user profiling for advertising purposes. Users may refuse cookies in their browser settings, but in that case they cannot use features that require sign-in. The Service does not respond differently to browser “Do Not Track” signals. The Service does not, however, track users across other websites, and it does not allow third parties to collect information about users’ online activities over time and across different websites through the Service.

Article 10 (Notice on the Use of Generative AI)

  1. The answers provided by the Service are outputs generated by generative artificial intelligence (AI). Pursuant to Article 31 of the Framework Act on the Development of Artificial Intelligence and the Establishment of a Basis for Trust, the Operator (i) gives advance notice that the Service is based on generative AI, and (ii) gives a standing notice on the service screen so that users can clearly recognize that the answers are outputs generated by generative AI, and, where a feature to take answers outside the Service is provided, indicates that fact on those outputs as well.
  2. Questions entered by users are transmitted to an external AI only in order to generate answers. Signed-in use relies, depending on the model the user selects, on the Google Gemini API, the Anthropic API (Claude models), or the OpenAI API (GPT models), and the demo used without signing in relies on the OpenAI API. Under Google’s paid-tier API policy, the entered content is not used to train Google’s AI models or to improve its products, and the Operator uses that paid-tier API. Inputs and outputs sent to the Anthropic API and the OpenAI API are likewise not used to train each provider’s models (see Article 4, paragraph 3). Where the user registers their own API key and selects a “Anthropic API (your key)” or “OpenAI API (your key)” model, that provider’s API (Anthropic or OpenAI) is used through the user’s own account, and that processing is governed by Article 4, paragraph 4.
  3. Users are advised not to enter personal data (their own or others’ names, contact details, health information, and the like) into questions.

Article 11 (Personal Data Protection Officer and Contact)

Category Details
Personal Data Protection Officer (CPO) Lee Yuntae (co-operator; the protection officer under Article 31 of the Personal Information Protection Act)
Email support@thinket.ai

Users may direct inquiries, complaints, and requests for remedy regarding personal data to the contact above. Users may also apply for dispute mediation or counseling to the following bodies.

Article 12 (Changes to the Privacy Policy)

When this policy changes, the changes and their effective date are announced on this page and by in-service notice. Changes that significantly affect users’ rights, such as adding categories collected or purposes of processing, extending retention periods, or a new overseas transfer, are announced within the Service from 7 days before they take effect and also by email. Changes that tidy wording, correct facts, or are not unfavorable to users may take effect on the date of posting.


Addendum

This policy takes effect on 2026-10-05. (Third revision of 2026-10-05: the access-record sentence in Article 8 paragraph 1 item 6 was split into item 7 and restated as keeping and protecting records of access to personal data processing systems in general; as a tidying of wording, it takes effect on the date of posting. Second revision of 2026-10-05: the protection officer entry in Article 11 was corrected to co-operator and the contact email changed to support@thinket.ai; as a correction of facts, it takes effect on the date of posting. First revision of 2026-10-05: corrected entries that differed from or were missing from actual processing. In Article 1, “anonymous statistics” became “service-usage statistics” and statistics collected while signed in are destroyed upon account deletion; the “usage and account-status records” item was added; the collection method of the profile photo was corrected and the display name added; the discontinued demo reply email was removed; and the handling upon suspension of processing was clarified. Anthropic and OpenAI were added to the basis of the age requirement in Article 3. Article 4 paragraph 1 now covers transmission when the selected provider cannot respond and for the synthesis feature, Resend’s outsourced tasks now include the start-of-use notice and security alerts, and Article 4 paragraph 5 (desktop app) was added. The methods of access and correction in Article 7, Article 8 paragraph 1 items 4 (possibility of a breach) and 6 (secure authentication and access records), Article 9 (cookies), and Article 12 (notice of changes) were supplemented, and the processor contacts in Article 4 paragraph 2 were changed to email addresses and the like. The previous edition is the second revision of 2026-10-02. As this revision corrects facts, it takes effect on the date of posting, and users are notified by email. Second revision of 2026-10-02: as signed-in users can now select Claude models (Anthropic) and GPT models (OpenAI) provided by the Operator, Anthropic, PBC was added to Article 4 paragraphs 1 and 2 as a processor and overseas transferee, OpenAI’s outsourced tasks were extended from the demo to cases where a signed-in user selects a GPT model, OpenAI’s entity name was corrected to OpenAI OpCo, LLC, and Article 4 paragraphs 3 and 4, Article 8 paragraph 3, and Article 10 paragraph 2 were supplemented. The previous edition is the first revision of the same day. This revision takes effect on the date of posting. First revision of 2026-10-02: Article 8 paragraph 1 item 4 now states the notification and reporting of personal data breaches under Article 34 of the Personal Information Protection Act; Article 2 paragraph 5 now covers the newsletter setting in the profile and the notice of the result of processing a consent, refusal, or withdrawal; the “Newsletter (optional)” item in Article 1 now covers destroying the website subscription upon account deletion; files attached to questions were added to Supabase’s entrusted tasks in Article 4 paragraph 1; and sentences on “Do Not Track” signals and third-party tracking were added to Article 9. The previous edition took effect on 2026-09-28. This revision takes effect on the date of posting. Revised 2026-09-28: for newsletter subscriptions on the website (no account required), the “Newsletter (optional)” item in Article 1 and Article 2 paragraph 5 were supplemented, and newsletter subscriber emails were added to Supabase’s entrusted tasks in Article 4 paragraph 1. This revision takes effect on the date of posting. Revised 2026-09-27: for the feature of receiving answers with the user’s own Anthropic or OpenAI API key, the “API key (optional)” item, Article 2 paragraph 6, Article 4 paragraph 4 (external AI used with the user’s own API key), and Article 8 paragraph 1 item 5 were added, and Article 4 paragraph 1, Article 8 paragraph 3, and Article 10 paragraph 2 were supplemented. The service notice email processor (Resend) was added to Article 4. The previous edition took effect on 2026-09-11. This revision takes effect on the date of posting, and users at the time are notified individually.)